Privacy Policy

We are committed to being transparent about how we collect and handle your personal information.

We want you to make informed decisions about how your Personal Data is used and processed. To support this, we use various methods to keep you informed about our data practices.
Where specific information is relevant to you, we will provide it at the appropriate time.
If you have any questions or need clarification about how we handle Personal Data, including any applicable legal limitations, please contact us at: info@lodeminting.com

Your personal data will only be used for the purposes set out in this Policy.

We process your personal data for a range of purposes: to provide the website and connect you with third-party trading platforms (the 'Services'); to improve the site and protect our rights and interests; to support the maintenance and delivery of the Services; to meet regulatory and legal obligations; and to carry out administrative and business activities necessary for the Services to function.
We also process your personal data to better understand your preferences and needs.

To exercise your rights in relation to your Personal Data:

To exercise your rights, contact us at any time. You may request access to your personal data, ask us to correct or delete it, restrict its use for specific or general purposes, or arrange for it to be transferred to you or a third party. We will action your request promptly.

Protect Your Personal Data

While we cannot guarantee absolute security of your personal data, we are committed to employing a range of methods and measures to keep it protected.
Our Privacy and Security Policy is complete.

1. The Scope?

This Policy describes the types of personal data the Company collects about natural persons, and how that data is processed, shared with third parties, and secured. This Policy applies to information relating to an identified or identifiable natural person. A person is considered identifiable if they can be identified directly or through a combination of information the Company holds or can reasonably access. "Processing" refers to any operation involving the use or collection of personal data, including its organisation, structuring, and storage. Our services are intended for general audiences aged 18 and over. We do not knowingly collect personal data from anyone under 18, and we do not permit persons under 18 to use our services. If we become aware that personal data has been collected from a person under 18, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. Depending on the circumstances, we may request this directly from you, gather it by monitoring how our services and channels are used, or receive it from our third-party partners.

You are not required to provide personal information to the company. However, choosing not to do so may limit our ability to deliver our Services or grant you access to the website.

You are not required to provide us with personal data. However, withholding it may prevent us from delivering our Services or granting you access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information about your online activity log, traffic data (including IP address, date of access, and time of access), language settings, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal Data we receive from you: any personal data you voluntarily provide when connecting with a third-party online trading platform through us.
Personal information provided to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties in the following circumstances: — Service providers and business partners who assist us in operating our platform and delivering our services. These parties are contractually required to handle your personal data in accordance with applicable privacy obligations. — Regulatory authorities, law enforcement agencies, or other government bodies where disclosure is required by law or necessary to protect our legal rights. — Successor entities in the event of a merger, acquisition, or sale of assets, where personal data may be transferred as part of that transaction. — Any other third party with your prior consent. We take reasonable steps to ensure that third parties who receive your personal data are bound by appropriate confidentiality and data protection obligations. We do not sell your personal data to third parties for marketing purposes. Where personal data is transferred outside of Australia, we take steps to ensure that such transfers comply with applicable privacy legislation and that your data receives a comparable level of protection.

We may share your Personal Data with third-party service providers who support our operations, including hosting and storage providers, as well as platforms that analyse user experience and IP address data.
At your request, we may also share specific Personal Data with third-party trading platforms. In these instances, your Personal Data will be subject to the privacy policies of those platforms. Your Personal Data may be shared with more than one trading platform.
We may share Personal Data with related entities or business partners where doing so supports the development and improvement of our products and services.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other relevant authorities.
We may also share your Personal Data with prospective investors, buyers, or lenders in connection with a transaction involving the Company or any other entity within the group — including the transfer or sale of assets, or any merger, restructuring, consolidation, or bankruptcy proceeding.

7. Cookies and Third-Party Services We use cookies and third-party services on our website. Some of these are essential for the site to function; others help us improve your experience or support our business operations. Third-party providers we work with may set their own cookies or collect data in accordance with their own privacy policies. We have no control over how those third parties handle your data once it leaves our systems. By continuing to use our website, you consent to the use of cookies as described in this policy. You can manage or withdraw your cookie preferences at any time through your browser settings or our cookie management tool, though doing so may affect the functionality of certain features. We periodically review the third-party services we use and update this section accordingly. For details on how a specific third party handles your data, please refer to that provider's privacy policy directly.

We may engage third-party services, such as advertising providers and analytics companies, in connection with our website. These third parties may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit our website. We use cookies to understand your preferences and browsing habits, personalise your experience, and improve the products and services we offer. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies help the website recognise you as a returning user and make it easier for you to access the website again.

Types of Cookies:

We may use them based on their purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods as permitted by applicable laws, regulations, or orders.
Your information will be shared with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Information to a Third-Party Country or International Organisation

10. Security of Personal Data We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. While we apply industry-standard safeguards, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security, but we continually review and update our security practices to address emerging risks. Access to your personal data is restricted to authorised personnel who require it to perform their responsibilities. All such individuals are bound by confidentiality obligations. In the event of a data breach that is likely to affect your rights or interests, we will notify you and any relevant authorities as required and without undue delay. You are responsible for maintaining the confidentiality of any account credentials used to access our services. Please notify us immediately if you suspect any unauthorised access to your account.

We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that the security of your Personal Data will be maintained without error, nor can we accept liability for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorised third-party access, or other causes beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. In such circumstances, we have no control over the security measures applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of Personal Data you transmit to us online.

11. Links to Third-Party Websites

Our website may contain links to third-party websites and applications. These external sites and apps are not operated or supervised by the Company, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through such sites or apps.
Before accessing or using any third-party website or app, we strongly recommend reading their privacy policy. We also advise caution when providing any Personal Data to third parties.

12. Modifications to this Policy We may update this Policy from time to time. When we do, we will revise the date at the top of this page. Where changes are material, we may notify you directly — for example, by email or through a notice on our website. Your continued use of our services after any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of how we handle your information.

Before visiting any third-party website or app, read their privacy policy carefully. We also recommend exercising caution when sharing personal data with them.

13. Your rights regarding your personal information Depending on your location, you may have certain rights in relation to your personal information. These rights may include: The right to access the personal information we hold about you and to receive information about how we use it. The right to request correction of any personal information that is inaccurate or incomplete. The right to request deletion of your personal information, subject to applicable legal or regulatory requirements. The right to object to or restrict how we process your personal information in certain circumstances. The right to data portability, where we are required to provide your personal information in a structured, commonly used format. The right to withdraw consent at any time where our processing is based on your consent, without affecting the lawfulness of processing carried out prior to withdrawal. To exercise any of these rights, please contact us using the details provided in this policy. We will respond to your request within the timeframe required by applicable law. Please note that some rights are not absolute. In certain circumstances, we may be entitled to refuse a request — for example, where fulfilling it would conflict with a legal obligation or adversely affect the rights of another person. If you have concerns about how we handle your personal information and are not satisfied with our response, you may have the right to lodge a complaint with the relevant privacy or data protection authority in your jurisdiction.

You have the right to request that we verify the accuracy of Personal Data being collected about you, correct any inaccuracies, and delete any Personal Data we no longer require. You may also restrict the scope or type of processing applied to your Personal Data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, please submit a written request to the email address below.
Access rights
We can verify the accuracy of Personal Data being processed about you. If Personal Data is being processed, you may request access to it.
We will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided in electronic format upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. Where a request would be detrimental to another person's rights or freedoms, we may refuse or limit our response accordingly.
Right to rectification
You may request that we correct any inaccurate Personal Data held about you. Where Personal Data is incomplete, you may request that it be completed, taking into account the purpose for which it is processed.
Right to Erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be deleted to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, to establish, exercise, or defend legal claims, to protect the rights of another individual, or where there is a substantial public interest under European Union or Member State law.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to us in a structured, commonly used format.
You may request that your Personal Data be transferred directly to another controller where technically feasible. Exercising your right to data portability does not affect your right to erasure, and it must not adversely affect the rights or freedoms of others.
Right to object
You have the right to object at any time to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by us or a third party, including profiling based on those interests. Where we cannot demonstrate compelling legitimate grounds for processing that override your rights, interests, or freedoms, or where processing is not necessary for the establishment, exercise, or defence of legal claims, we will cease processing.
Regarding direct marketing, you have the right to object at any time to the processing of Personal Data concerning you for that purpose.
Right to withdraw consent
You may withdraw consent to our processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with the relevant supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit the rights described in this section 13 in relation to Personal Data concerning you.
We will respond to requests made under section 13 within one month of receipt. Where necessary, this period may be extended by up to two months depending on the complexity and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
Unless otherwise provided under section 13, information provided in response to a request under that section will be supplied free of charge. Where requests are manifestly unfounded or excessive, in particular where they are repetitive, we may charge a reasonable fee to cover administrative costs or decline to act on the request.
Where we have reasonable doubt as to the identity of the person making a request, we may ask for additional information to verify identity before proceeding.